Terms & conditions - printing & scanning

Peradam is a trading name of Mount Art Services Ltd.

In these Terms of Business, “Peradam” refers to Mount Art Services Limited. “Client” means any person, firm or company who requests services and/or consumables from Mount Art Services Limited.

APPLICATION OF THESE TERMS
 1.1 These Terms of Business govern the supply of all services and consumables by Peradam. All other terms and conditions (including without limitation any terms and conditions of the Client) are excluded.
1.2 Any valid amendment or variation to these Terms of Business must be in writing and signed by a director of Peradam.


ORDERING FROM PERADAM
2.1 The Client may order services and/or consumables by email order.
2.2 All orders for services and/or consumables shall be binding on the Client whether or not they are confirmed by Peradam.
2.3 Peradam shall not be responsible for any errors made by the client.
2.4 Peradam shall be entitled to assume that any person placing and/or signing an order on behalf of the Client is authorised to do so.
2.5 Peradam reserves the right in its absolute discretion to refuse to accept any order.
2.6 Once an order has been accepted by Peradam, Peradam shall supply the services and/or consumables ordered in accordance with these Terms of Business.
2.7 Peradam reserves the right to produce work via the optimum method available to fulfil the order.

2.8 If a client has asked Peradam to make a decision as to the tone, brightness, colour or any other quality specification of a file and/ or to print the file unseen by the Client, then the Client accepts Peradam’s subjective decision. The Client cannot request free reprints or reimbursement if the quality is not deemed satisfactory to the Client.

2.9 If a client requests edits to made on files, then an editing fee of £32.47 per 30 mins will apply. Edits will not be made for free unless correcting an error made by Peradam.


CHARGES
3.1 All prices shall be as quoted by Peradam or calculated by reference to Peradam’s current price lists as applicable. All prices exclude delivery and VAT except where indicated.
3.2 Prices specified on Peradam’s price lists from time to time may be subject to change without warning where necessary due to any variations in Peradam’s costs, such as third party supplier costs and/or labour costs.


PAYMENT
4.1 All sums payable to Peradam shall be payable in pounds sterling, in full, without deduction, withholding or set-off. All prices and delivery charges are quoted exclusive of VAT unless otherwise indicated.
4.2 The Client shall be responsible for all customs and other duties and all related costs and expenses payable on any international transaction.


INTELLECTUAL PROPERTY RIGHTS
5.1 The Client warrants that no copyright or other intellectual property right (including without limitation moral rights) of any third party, now existent or hereafter created, will be infringed by virtue of:
5.1.2 Any services to be carried out by Peradam at the request of the Client; or 5.1.3 the loading, storage and management of the Client’s images and other data by Peradam.
5.2 Where the Client provides film, negatives, data, digital images and/or other materials to Peradam and requires Peradam to develop, process, manipulate and/or carry out other services in relation to the same, the Client warrants that the Client owns or controls all copyright and other intellectual property rights in such materials, or has obtained all necessary permissions, consents and waivers as are or will be required for the copying, processing, manipulation and other work to be undertaken by Peradam in relation to them. The Client hereby irrevocably licenses Peradam to do all such copying, processing, manipulation and other work as is necessary in performing, or ancillary to, the services requested by the Client.
5.3 The Client agrees to indemnify Peradam against all losses, damages, claims or expenses (including legal costs on an indemnity basis) which Peradam may incur by virtue of any breach of the warranties in clauses 5.1 or 5.2 or in the event of any claim (whether or not proceedings are issued) by any party against Peradam or its employees, agents or contractors, that any third party copyright or other intellectual property right (including without limitation moral rights) has been infringed by virtue of anything done by, on behalf of or at the request of the Client.
5.4 The Client warrants that no materials or data deposited with Peradam shall contain any material which is defamatory, blasphemous or obscene, or which is otherwise contrary to any applicable laws, regulations or codes of practice.


STORAGE AND DELIVERY OF DATA AND OTHER CLIENT MATERIALS – CLIENT’S RESPONSIBILITY TO INSURE
6.1 All film, negatives, digital data, artwork and other materials (including but not limited to any data or materials created by or on behalf of Peradam at the request of the Client) held by Peradam (whether online or otherwise) and all other materials belonging to the Client or any third party and provided to Peradam by the Client (for storage or otherwise) shall remain at the Client’s risk at all times and the Client shall be responsible for insuring the same at its own expense. Peradam shall not be responsible for the future integrity of digital data, nor for any failure to retrieve data from Peradam’s storage archive.
6.2 Peradam reserves the right to dispose of digital data files after printing, unless agreed otherwise with the Client in writing. Accordingly, the Client shall be solely responsible for ensuring that it holds adequate back-up copies of all digital data.
6.3 If any items deposited with Peradam by the Client or produced by Peradam for the Client are not collected by the Client within 12 months of completion of Peradam’s work in connection with the same, then Peradam may dispose of or destroy such items.
6.4 If any unprocessed film belonging to the Client has not been collected by the Client within 3 months of the commencement of the work undertaken by Peradam, then Peradam may dispose of or destroy such film.
6.5 Negatives held at Peradam pending a print order will be returned on production of the prints. If no print order is produced negatives will be held for up to 6 months. Any negatives not collected after 6 months will be disposed of by Peradam.

INTERNET BASED SERVICES (INCLUDING PERADAMPRINT AND PERADAM ONLINE PRINT SALES)
 7.1 The uptime and accessibility of internet based services is not guaranteed. Peradam will not accept liability for any failure of any internet based services as a result of computer system failure, internet failure, software bugs, computer viruses, software or hardware breakdown, incompatibility of Peradam’s internet based services with any third party software being used by the Client, or for any other reason outside of Peradam’s reasonable control.
7.2 The Client shall be responsible for maintaining the confidentiality of all passwords for access to internet based services, and Peradam will not accept any liability for lost or stolen passwords, or for any unauthorised access to the Client’s digital data held on any internet based service.
7.3 Peradam will not accept any liability to manage any data being stored and it is the responsibility of the Client to manage their data. If the Client uses Peradam’s internet based services to edit, retouch, and/or manipulate digital data, Peradam will not accept any liability for any resulting loss of digital data.


DELIVERY OF GOODS
8.1 The Client may collect goods from Peradam or have them delivered by Peradam for an additional delivery charge.
8.2 Whilst Peradam will make every effort to collect the Client’s materials and deliver work as quickly as possible, it will not be liable for any losses arising from delays in delivery or collection.
8.3 Service times which are quoted are target times only. Peradam reserves the right to vary service times and accepts no liability for failure to comply with quoted service times resulting in any loss, direct or indirect.
8.4 Where Peradam has agreed to deliver goods to the Client, goods shall be delivered to the delivery address specified by the Client. If Peradam’s representative(s) is/are unable to gain access to the delivery address and/or if delivery is delayed due to any act or omission of the Client, the Client shall be responsible for any additional delivery costs incurred by Peradam as a result of rearranging delivery and shall pay hire charges as if the delivery had not been so delayed.
8.5 Immediately upon receipt or collection of any goods, the Client shall inspect and satisfy itself as to its condition. If the Client fails to notify Peradam, promptly after receipt or collection, of any defect in or problem with the equipment and/or if the Client starts to use the goods, the Client shall be deemed to have confirmed that the goods are in a satisfactory condition upon delivery or collection.
8.6 It is the Clients sole responsibility to provide independent insurance cover for possible loss or damages incurred in delivery
8.7 Where work is delivered digitally either by e-mail or by making it available online, Peradam will not be held responsible for any loss or corruption of or delay to the work caused by such digital delivery.


TERMS APPLICABLE TO THE SALE OF CONSUMABLES
9.1 The Client may collect film and other consumables from Peradam or have them delivered by Peradam for an additional delivery charge.
9.2 Title to all consumables shall pass to the Client upon receipt by Peradam of the full price payable for them or, if later, on the date on which the consumables are delivered to or collected by the Client.
9.3 If the Client fails to notify Peradam, within three days after collection or receipt, of any defect in or problem with consumables and/or if the Client makes any use of them, the Client shall be deemed to have accepted the Consumables as being in a satisfactory condition upon delivery or collection.
9.4 Consumables purchases are not refundable and not returnable unless they are faulty.


REPRODUCTION AND PRINT SPECIFICATION
10.1 Colour, density, tone and contrast of prints: Peradam maintains all printing equipment at optimum print specification and grey balance. Please note that some colours may not accurately reproduce. Peradam cannot be held responsible for discrepancies for differences between images viewed on screen and prints produced from digital files.


LIMITATION OF LIABILITY
11.1 Peradam’s liability in respect of lost or damaged negatives, film, or original artwork shall be limited to the replacement cost of the materials and Peradam shall not be liable for the cost of remaking or re-shooting the material contained on such film, canvas, paper or other material. It shall be for the Client to insure against such loss or damage.
11.2 Subject to the provisions of this clause11.1, Peradam’s maximum aggregate liability under or in connection with any order shall not exceed the total sums payable by the Client to Peradam in connection with the relevant order.
11.3 Subject to clause 11.1, Peradam shall not be liable for any loss of income or profits, loss of contracts or for any indirect or consequential loss or damage of any kind howsoever arising.
11.4 Nothing in these Terms of Business shall exclude or in any way limit Peradam’s liability for fraud, or for death or personal injury caused by its negligence, or any other liability to the extent that the same may not be excluded or limited as a matter of law.
11.5 Nothing in this Agreement will affect any consumer’s statutory rights.


FORCE MAJEURE
12.1 Peradam shall not be liable for any delay in performing or failure to perform its obligations hereunder to the extent that such delay or failure results from any cause or circumstance beyond its reasonable control, including without limitation any inability of Peradam to secure labour, materials, supplies or transport, scarcity of fuel, power or components, breakdown of machinery, fire, storm, flood, acts of God, internet failure, war, civil disturbance, strikes, lockouts or industrial action (each an “event of force majeure”). If any event of force majeure occurs, the date(s) for performance of Peradam’s affected obligation(s) shall be postponed for as long as is made necessary by the event of force majeure. If any event of force majeure continues for a period of or exceeding 60 days, the Client may cancel the affected order (or the affected part(s) of it) by written notice to Peradam.


GENERAL
13.1 Peradam reserves the right to change opening or operating times.
13.2 Time shall not be of the essence with respect to the performance of any of Peradam’s obligations hereunder.
13.3 The Client may not assign, sub-license or sub-contract any of its rights or obligations under these Terms of Business without the prior written consent of Peradam.
13.4 No person shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms of Business.
13.5 These Terms of Business constitute the entire agreement and understanding between the parties with respect to their subject matter and supersede any prior agreement, understanding or arrangement between the parties, whether oral or in writing, with respect to the same. No representation, undertaking or promise shall be taken to have been given or be implied from anything said or written in communications between the parties except as set out in these Terms of Business. Neither party shall have any remedy in respect of any untrue statement made to it upon which it has relied (unless such untrue statement was made fraudulently) and that party’s only remedies shall be for breach of contract as provided in these Terms of Business. 

T&CS and Privacy Policy

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Terms & conditions - design

Book Design Services Terms and Conditions

Client herein refers to author/publisher/customer
Peradam herein refers to Jennifer Kyte/ Mount Art Services Ltd trading as Peradam.
Intermediary herein refers to any third-party platform or marketplace acting as agent or similar between the client and Peradam.

Publishing Rights

  1. The client confirms that they have the legal rights and permissions to reproduce and publish all materials that will be included in the work. This includes any text, logos, images, and any other elements they supply or purchase for use in the project. The client is solely responsible for the materials and validity of copyright and ownership claimed by the client. The client agrees to indemnify and hold harmless Jennifer Kyte (PERADAM) from all libel, copyright, and permissions infringement action resulting from materials the client provides. The book must not be a public domain work, unless the client is the original author.

  2. Rights to client supplied materials: See #16

Confidentiality

3. All client materials are considered confidential and used by PERADAM only for producing the project (or estimate). Client materials will not be shared except as agreed to in writing by the client for purposes of seeking an estimate for work, or for a review.

Semi-Custom Covers (pre-designed, customisable)

The nine bullets below comprise the entire agreement for Semi-Custom covers

  • Semi-custom (pre-designed) covers must be paid in full at time of order.

  • Each cover is UNIQUE to your book—once sold they are retired and won’t be resold.

  • Once paid in full the client owns the rights to the cover art as shown for purposes of publishing their book, and for promotional materials for the book. You may not sell individual pieces of art shown on the cover as these are licensed by the photographer/illustrator, or PERADAM.

  • You receive one (1) round of revisions to your supplied title/author info, if needed. No other rounds of revisions or changes to text or art are included in the pre-designed price, but can be arranged for an additional fee.

  • Client is responsible for submitting accurate information and is responsible for proofreading.

  • Designer errors will be corrected at no charge.

  • Attribution: Cover design by Peradam (with live link in e-books) on copyright page is appreciated, but not required.

  • Returns/cancellation—you may return the cover for a full refund within 30 days of purchase if the cover is not used. Note that cover will be placed in inventory for sale if returned. You may not have used the cover on a bookseller site, in any promotions, focus group, or testing, and if circulated in a test no refund is offered.

Custom Design Services—deliverables (not pre-designed)

4. Ebook and Print book design service fee includes the following:

    1. Ebook resolution jpg file formatted appropriately for ebook

    2. Web-resolution jpg of the flat cover image suitable for use on website or social media

    3. Purchase of stock imagery for use on the cover from stock companies PERADAM currently contracts with (specific image requests, or images from other companies may incur additional fee, at cost)

    4. Digital delivery of all finished cover image files

    5. Cover design service may include stock imagery manipulation, custom title design, or other decoration, but does not include original artwork, illustration, copywriting, editing or other services not described above.

    6. Full cover layout of paperback format (front/spine/back covers) to client’s printer’s specifications. Client must supply finished layout page count, printer’s template or specs, or link to printer’s website for obtaining template/specs or contact information for printer.

    7. High-resolution press ready PDFs to printer’s specs are supplied for client to send to the printer.

    8. 3-d book image suitable for promotional use, in hi res for print and low res for web – this is based on a pre-made template.

    9. ISBN barcode applied to back cover from your supplied ISBN #. (Note: some online printers prefer to use their own barcode).

    10. Jacket for (hardcover books only)—created to printer’s specifications (see above A.) includes layout of flaps, and spine type design for hard case wrap. (Custom case wrap designs will incur additional design fee.)

5. Text layout interior page design and production—pages designed and typeset to match chosen template, or, for fully custom specialty books:

      1. A chapter or page sample layout is provided to show how different content items are handled.

      2. Text page design includes title page design to match cover title design, copyright page, and endpapers. In the case of full length text and fiction books running headers and chapter titles, subheadings, and page numbering are included.

      3. Table of Contents is not included as standard, if required this can be added for an additional fee.

      4. Other elements can be added for an additional fee.

      5. A press-ready PDF to printer’s specs is supplied for upload to printer

      6. Additional changes after the stated rounds of revisions will incur additional charges. Changes after the PDF are submitted to the printer incur charges from PERADAM AND the printer.

      7. Designer introduced errors will be corrected at no charge prior to files being submitted to printer or online ebook seller. (See #8 proofing.)

6. Ebook conversion

    1. Ebooks are converted to EPUB format after the layout and typesetting of the interior pages have been proofed and approved in writing by the client.

    2. Custom ebooks can only be converted from PERADAM InDesign files. All other file formats will incur additional costs.

    3. Edits to ebooks after conversion may incur additional charges. It’s vital to proof and approve text layout before final conversion.

    4. Ebook layouts are variable based on the ereading device. Therefore layouts are seeking to be legible, readable and attractive. Reflowable ebooks will not look like the print book on all devices. Fixed layout books (picture books) do look like the print book but they don’t adjust to suit different devices and may result in the text becoming too small to easily read without zooming-in.

    5. Fonts may be embedded but are not guaranteed to be seen on all devices. The user (reader) can override fonts chosen in reflowable ebooks. Not all fonts may be licensed for ebooks—so the font chosen for your print book may not be seen in the ebook. Every effort is made to honour the print book design within the limitations of e-reader devices.

Client Responsibilities

7. Proofing—Client is solely responsible for proofing all designs/layouts/text provided by PERADAM and assuring that all design elements, text, photos, etc. are present, accurate, and correct, including: spelling, grammar, ISBN, price, necessary markings, logos, branding compliance, etc.

8. Client acknowledges that they will receive digital proofs (PDFs) to approve. It is strongly suggested that clients obtain printed proofs from the printer for approval prior to approving book for sale or ordering bulk copies. If client declines printed proofs they affirm that they will personally approve the printer’s digital proofs. If Jennifer Kyte is asked to approve proofs without author review, client accepts responsibility for any errors.

9. Epub type - Client will ensure that the platform they wish to sell their ebook on accepts the appropriate epub type (ie fixed layout in the case of picture books – not all platforms accept fixed layout. Note that reflowable publications are not usually suitable as picture books.)

10. Intermediary fees - Client will be responsible for paying any fees, charges or penalties owed to an intermediary such as an agent or marketplace as per their terms and conditions  (see point 19 for further details).

Ownership Rights

11.  Upon receipt of full payment, PERADAM confers to the client exclusive rights to use the final cover design artwork/page layout in PDF, JPG or other publishing ready format for their book publishing or promotional materials.

12.  PERADAM Rights of First Refusal. The client understands that they may not alter the cover design in any way, except to change the size for printing or display. They may request the design be altered by PERADAM, who has the right to do, or refuse the work. If PERADAM declines, the client may have the design altered by another service provider. The client understands that such alterations will incur additional costs.

13.The client agrees to abide by the terms of any license agreement for any images purchased by PERADAM (or themselves) for the work through a third-party image provider. The rights purchased for the book cover (or interior spot images) includes the rights to print runs (or downloads) of up to 500,000 units. For books of over 500,000 units, additional licensing fees may apply. Images used for the cover (or spot) are royalty free, creative commons licensed, or in the public domain; however the creator or seller/publisher of the image holds copyright to the image. The client may not use the image for any purpose other than for the book cover and/or interior design.
The working files for your cover/book are archived. Should PERADAM decline the opportunity to make further revisions, you may request the working files to be conveyed to you. (Time limit—some files may not be retained over 2 years.)

14. PERADAM retains the right to use the client’s final book cover design, author name, book title, and selected interior spreads (designed by PERADAM) in her portfolio, on her website and in promotional pieces to market and promote her services.

15. PERADAM retains copyright and ownership of all design elements and unused draft designs.

16. For any client-supplied materials subject to intellectual property rights by a third party the client will secure the appropriate rights to use the materials before asking the designer to incorporate the materials into the work. Should any intellectual property rights dispute occur involving said materials, the client assumes full legal and financial responsibility.

Attribution/Credit

17.  PERADAM requires custom cover/book design to be credited either on the back cover and/or on the copyright page as follows:

  • Cover design by Peradam (or: Cover and book design by Peradam), or Jennifer Kyte in place of Peradam

  • Some photos may also require a credit line on the copyright page (or in the book for spot images). Client will be given the proper wording if that is the case.

  • In ebooks it is appreciated, but not required to live link to: https://www.peradam.co.uk/design

Liability

18.  PERADAM (Jennifer Kyte or Mount Art Services Ltd) will not be liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including loss of revenues or profits, loss of business or reputation, or loss of data, in any way related to her services. PERADAM is not responsible for any claim, loss, or injury based on errors or any other inaccuracies appearing on her site or in her clients’ written documents, including without limitation as a result of any breach of the terms and conditions of this agreement.

19. Peradam (Jennifer Kyte or Mount Art Services Ltd) is not a member nor a Service Provider of any intermediary marketplace (such as Reedsy) or agent. Any work that is commissioned by the client is done so independently of any such intermediary. If the client has been introduced to Peradam via a Peradam collaborator such as an illustrator or editor who is a member or service provider of such an intermediary and that intermediary deems that the commission has been facilitated in any way by them, then the client is responsible for paying any introduction fee, service charge or penalty any such intermediary deems may be owed to them as per their terms of service. Peradam will not be responsible for paying any such service charge, introduction fee or penalty.

  Payment

20.  The client agrees to pay the initial deposit of 50% of the estimated total for custom design work before the work begins, or may choose to pay the entire fee upfront. The remaining balance plus any agreed to extra charges is due upon approval of the final cover/book proof files. PERADAM will not release files until final payment is received. The final payment is considered to be final approval and considered to be the contract fulfilled, and thus terminated. Any other additional services requested will then enter into a new contract and require additional fees. PERADAM retains the right to discontinue, withhold, or suspend services for any account should payment not be made in the order specified in the agreement, or should payment not be cleared by the bank.

21.  For international payments the full payment will be required before any work commences, unless the client is willing to cover the additional card processing fees for multiple transactions on international cards.

Cancellation

22.  The client or PERADAM may cancel this agreement at anytime by providing written notice to the other party. If either party cancels the agreement after work has commenced, neither party is under further obligation and the contract is considered terminated.

  1. “Kill fee.” If the client should stop the work once design has begun the client agrees to pay up to 50% of the total estimated cost or the designer’s hourly rate plus expenses to the point when work was ceased. This is to cover costs and lost billable time. The client will have no rights to any mockups, comps or design elements created for the cancelled project, and agrees to destroy them.

Modification of agreement

24.  Modification of any provision of this agreement is not valid or enforceable unless confirmed in writing and signed by all parties in hardcopy or e-signature. 

Severability

25.  The finding of any provision in this agreement to be invalid or unenforceable does not render the remaining provisions invalid or unenforceable.

Complete agreement

26.  This agreement is the entire agreement of all parties. No additional promises or conditions, written, or oral, apply to this agreement that are not included herein.

 

Privacy Policy

Mount Art Services trading as Peradam

Studio 3 The Silk Mill

Saxonvale

Frome

BA11 1PT

 We take your privacy very seriously. Please read this privacy policy carefully - it contains important information about what to expect when we collect personal information about you and how we will use your personal data. This policy applies to information we collect about:

 a)                   people who do business with us and register for our services and purchase products from us.

b)                  newsletter subscribers and visitors to our website

c)                   prospective employees

 

1 .      The information we collect about you

a)                          When you do business with us we collect the following personal information from you:  name; email address, telephone number, and in some cases a postal address. When card payments are made to us we take your card details.

b)                          When you sign up to our newsletter we collect your name and your email address. When you visit our website Google Analytics stores your IP address and location (this data is anonymised)

c)                          When you apply for jobs with us we collect your CV and contact details.

 

2.       How we will use the information about you

 a)      We gather this information to allow us to process the job you have asked us to undertake and provide the requested products to you.

b)      Newsletter subscribers will be sent regular (roughly 1-3 per month) updates about Peradam, including articles, news, and offers. IP addresses and anonymised website visitor information is used to monitor customer traffic to our website to help us develop and improve our website for the benefit of our customers.

c)      If you have applied for a job we will use your details to contact you about the job you applied for or any other roles that may be relevant within our company.

 

3. Who collects your information?

 a)      When you request we undertake a job, we will ask for your contact details. This will usually be taken by us at a consultation, but can sometimes be via any of our staff members in person, via phone or email.

b)      We use Mailchimp to send our newsletters and most subscribers information will be collected via Mailchimp when you request to become a subscriber. In some cases we will collect this information direct from you when you fill out forms and tick a box that allows us to collect your information. Information about website visitors is collected by Google Analytics

c)      When you apply for a job with us we collect the information in whatever format you supply it to us, either via email, phone or in person.

  

4. Who will your information be shared with?

a) We do not share your information with third parties, other than those necessary to complete the job have requested we undertake. Your information will be retained on our systems and only our staff may access your information for the purposes of completing the work you have instructed us to undertake.

In some rare cases when a third party has approached us to request your contact information we may contact you to alert you to this fact in cases where we think the third party may be have relevant and important information to share with you (for example; if a gallery is interested in offering you representation or someone would like to buy your artwork). In this case we will never pass your information on, we will only pass their information to you (providing that they have given permission to do so)

b) Newsletter subscribers contact details are stored by Mailchimp. Website visitors IP addresses including locations are stored by Google Analytics or other analytics companies.

c) prospective employees information is handled only by staff directly responsible for HR.

 5. How long do we keep your data?

a)      We keep your information on our system until you ask us to remove it. We retain your information to make it easier for you to use our services repeatedly, and to allow us to refer to previous jobs we have done for you where necessary. We may periodically delete information about jobs and clients that are more than a year old. You can ask us to remove your contact details from our system at any point.

b)      Mailchimp retains your information until you unsubscribe. We retain physical evidence of your consent (ie ticked paper or e-forms) until you unsubscribe via our newsletter/ Mailchimp or ask us to remove you from our list.

c)      We keep CVs that have been sent to us on file for an indefinite period in case an opening that could suit your skills comes up within our company. We will delete and/ or destroy this information at your request.

 Information Sharing

 We will not pass your details to third parties except where necessary in crime prevention and in the processing of the job you have asked us to undertake. If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

 

Cookies

Cookies

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We may use these to do a number of things.

Cookies help us to recognise when you next visit our website and note any advertisements displayed to you. This allows us to tailor the service we provide to your preferences.

You can usually change your browser so that it will not accept cookies. If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org

 Security of Information

 a)      Your information is stored within a password-protected software system. As per our PCI compliance, all data is protected with firewalls and is encrypted.

b)      Newsletter subscriber and website visitor data is collected and stored by Mailchimp and Google Analytics (or other analytics companies) respectively, and generally not stored on our own systems. In the case of those who have subscribed to our newsletter via forms we retain a copy of the form at our premises or on our password-protected system.

c)      Prospective employees CVs are stored in our password-protected email accounts and/ or physically within our premises.

 Your Consent

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy. If we change our Privacy Policy, we will post the changes on this website so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will also email you should we make any changes to give you a chance to ask us not to use your information in that way.